Refund Policy

1. Who sells paid plans

Stockwayup (the "Service") is operated by Evgenii Kofanov (JDG), NIP 5273062563, al. Jana Pawła II 43A/37B, 01-001 Warsaw, Poland.

Paid plans are sold by Paddle.com, our reseller and Merchant of Record. Paddle processes refunds.

2. 14-day refund

You may request a full refund for any reason within 14 days of your first payment or of a renewal payment.

A full refund ends your paid plan immediately, and your account moves to the Free plan.

We may decline repeated refund requests that we reasonably consider abuse of this policy, without limiting your statutory rights.

3. How to request a refund

You can request a refund at paddle.net, or by email to [email protected].

Refunds go to the original payment method and include the tax paid.

4. EU and UK consumers

If you are a consumer in the EU or the UK, you have a statutory right to withdraw within 14 days.

The 14-day refund in section 2 applies in addition to that right and does not limit your statutory rights.

5. After 14 days

You can cancel at any time to stop future payments. You keep access until the end of the paid period.

The part of the period already paid for is not refunded unless applicable law requires it or section 13 of our Terms of Service provides for it.

6. Contact

Questions about this Refund Policy: [email protected]